LEGAL
Privacy Notice
This notice explains how business-enquiry and website-use information is handled on the BLACK MAMBA TEXTILE website.
1. Controller and scope
Effective date: 2026-08-31. The controller is Changzhou Blackmamba Textile Co., Ltd., at Room 1209, Building A, Tian'an Digital City, Wujin National Hi Tech Industrial Development Zone, Changzhou, Jiangsu, China. Privacy enquiries may be sent to 67614395@qq.com. This notice applies to https://bestoxfordfabric.com/, product enquiries, RFQ submissions and optional AI-enquiry chats.
2. Information we collect
We may collect your name, company, business email, phone or messaging ID, country or region, product requirements, estimated quantities, delivery targets and the content of your enquiry. We may also process IP address, browser/device data, timestamps, security logs and necessary cookie or local-storage identifiers. Please do not submit sensitive personal information or confidential technical files through public forms.
3. Purposes and legal bases
We use information to answer enquiries, prepare quotations, take steps requested before a contract, maintain records, secure the website, prevent abuse and comply with law. Depending on the applicable law, processing may rely on pre-contractual steps, legitimate interests, consent or legal obligations. Optional AI chat is processed only after the visitor gives the displayed consent.
4. AI enquiries and automated assistance
If enabled, the AI assistant helps structure a product enquiry. Its output is informational and is reviewed by sales staff before any binding quotation. Chat content may be sent to the configured AI service provider and stored with the enquiry record. Do not enter trade secrets, payment-card data or other sensitive information.
5. Service providers and international transfers
Our current hosting provider is Hostinger. We may also use the configured email delivery and security providers. DeepSeek will receive AI chat content only if AI is enabled and the visitor gives the displayed consent. Non-essential analytics or advertising providers will not be activated before any legally required consent control is in place. Data may be processed outside your country; where required, we use an applicable transfer mechanism or other safeguard. We do not sell personal information.
6. Retention
Unless a longer period is required by law or an active transaction or dispute, ordinary RFQ and enquiry records are retained for up to 24 months after the last contact. AI chat records, if AI is enabled, are retained for up to 90 days. Security logs are kept only for the period reasonably necessary to investigate abuse. Records are then deleted or anonymised.
7. Your choices and rights
Subject to local law, you may request access, correction, deletion, restriction, portability, objection or withdrawal of consent. You may also complain to the competent authority. To exercise a right, contact 67614395@qq.com; we may verify your identity before responding.
8. Security, children and changes
We use proportionate administrative and technical safeguards, but no internet transmission is completely secure. This B2B website is not directed to children. We may update this notice when our services or legal duties change; the current version and effective date will appear here.
Website human chat
When you send a human-chat enquiry, we store the messages, any name and contact details you choose to provide, the relevant product, the interface language and message times on this website’s server. The assigned sales representative and site administrators can use this information to answer and follow up on your enquiry. These human-chat messages are not automatically sent to an AI provider, WhatsApp or tawk.to.
For these human-chat records, the specific retention setting is 90 days after the last interaction, after which they become eligible for scheduled deletion. You can request deletion using the privacy contact listed in this policy. Please do not send passwords or payment credentials.
Opening human chat creates a necessary, first-party session cookie that is valid for 7 days. It holds a random identifier, not your message text, and lets this browser resume the saved conversation. It is not used for advertising. Clearing the cookie or using another browser prevents automatic recovery of that conversation; it does not itself delete the records on the server.